Reasonable Adjustments

Adjustment support should be clear, agreed, and reviewable.

Wyvern gives employers a structured route for recording adjustment requests, assessing workplace barriers, agreeing actions, evidencing delivery, and keeping support under review. It turns informal email trails into a defensible Equality Act support record.

Equality Act 2010 Adjustment passports Assistive technology Review prompts
What It Does

Plain English: What Is This?

The Problem

Adjustment requests are often handled through conversations, email chains, and one-off purchases. That may help in the moment, but it leaves weak evidence: no clear need, no agreed action, no delivery record, and no review date.

What Wyvern Does

Wyvern captures the work barrier, support need, adjustment options, assistive technology, employer actions, employee actions, consent, evidence, and review schedule in one controlled record.

What You Get

A reasonable adjustment passport that shows what was requested, what was agreed, what was provided, who acknowledged it, and when the support must be reviewed.

The Adjustment Lifecycle

Each record follows a practical route from request to ongoing review, with evidence attached at the points that matter.

1

Request or Need Identified

Capture the person, role, workplace context, disability or health category where disclosed, and the barrier affecting work.

2

Assessment and Recommendations

Record impact areas, existing support, suggested adjustments, and assistive technology that may reduce the barrier.

3

Agreement and Delivery

Document agreed adjustments, employer actions, employee actions, delivery evidence, and acknowledgements.

4

Passport Issued

Create a portable support record that managers, HR, occupational health, and the employee can use consistently.

5

Review and Revalidation

Set review dates, check effectiveness, capture changes, and supersede records when the role or support need changes.

What The Record Covers

Adjustment evidence is only useful if it shows the decision trail, not just the final item purchased.

Role Context

Person, department, job demands, workplace setup, and relevant support context.

Barrier and Impact

What is making work harder, where it affects tasks, and how severe or urgent the impact is.

Assistive Technology

Existing and needed tools such as dictation, text-to-speech, screen magnification, or specialist input.

Agreed Actions

Actions for the employer and employee, with clear ownership and implementation evidence.

Acknowledgement

Confirmation that support was discussed, agreed, delivered, or declined with a recorded reason.

Review Control

Review dates, effectiveness checks, change history, and superseded passport records.

Why It Matters

Informal Handling
  • Requests scattered across email and chat
  • No evidence of what was considered
  • Equipment provided without linked need
  • No employee acknowledgement
  • Adjustments never reviewed
Wyvern Record
  • Request, assessment, and action in one record
  • Adjustments linked to the workplace barrier
  • Delivery and decisions evidenced
  • Passport available to support continuity
  • Review dates keep support current

Ready to make adjustment evidence defensible?

Start with the Index assessment to understand whether adjustment defensibility or disability support programmes are needed in your compliance route.